Change Notification Specialist

Posted: 6th May, 2026

Title: Change Notification Specialist

Department: Quality

Location: Derry or Clara

 

Change Notification Specialist

From our spirited entrepreneurial beginnings to our today’s global leadership position in the healthcare market, Nelipak has enjoyed 70 years of creating, shepherding, and leading the healthcare packaging industry – with plenty of significant milestones along the way. Nelipak Healthcare Packaging has 11 locations worldwide, and our sites ranging from 100-300 employees. We are exceeding industry standards and expectations; We are Quality; We are bespoke packaging solutions, no matter the challenge; and we are always at the forefront of the healthcare packaging industry.

About the job…Change Notification Specialist

The Quality Engineer – change specialist will be responsible for the oversight of Europe customer-facing change initiatives driven by supplier changes, Nelipak procurement costing supply chain strategies, Regulatory or internal process improvements.

This includes effective application of project management methodologies to ensure seamless communication, cross-functional alignment, and timely execution of change notifications and support to customers throughout the change process.

This role, as part of site QMS change procedures, will partner with site functions as appropriate (e.g. Quality, R&D, Procurement) supporting Europe manufacturing sites effective and compliant change execution.

The role will partner with corporate change SME in seeking opportunities to improve the accuracy and timeliness of the Nelipak change process impacting customers through e-tools, community of practice and reporting oversight. Your duties include, amongst others:

• Co-ordinating and supporting, with applicable site SQ/Quality Leader, local site supplier change requests and proposed Nelipak change requests and communicates to internal cross-functional stakeholders.
• Drive and execute change processes that are led by Quality while utilizing best practice processes, tools and governance structure to enable the delivery of equal or improved quality, timeline and cost to the bottom-line without disruption to supply.

Including but not limited to:

• Supporting Director of Procurement in helping to organize, plan, and track changes including but not limited to analyzing change timeliness, closure and customer responsiveness.
• Collaborating with other functions to gather necessary information for planning of change notifications such as impacted customer part numbers, customer contact information, technical risk assessments, and customer change agreement information.
• Leading stakeholder/steering team meeting to discuss and agree notification approaches such as timelines, how to handle anticipated customer requests, required technical data to support the change, etc.
• Engaging the required subject matter experts on drafting of customer communications.
• Collaborating with the local site SME/QMS monitoring email inbox that customers are directed to, and triages customer queries to the appropriate department(s) for response, and ensures customers are receiving timely responses and executing their actions to agreed timelines.
• Reporting progress back to steering team, coordinating follow-up formal communications when required, and documents customer approvals.
• Escalates internally as necessary to ensure customers and internal stakeholders are getting adequate support.
• Create and manage Nelipak Europe change forum and trackers related to customer change.
• Complete & deliver monthly scorecards for changes to key internal & external stakeholders in a timely manner (e.g. Management review forums, procurement function).
• Partners with local site functions and relevant QMS to ensure submission of relevant evidences/records are triaged to site QMS change record.

Additional duties:

• As an SME for change management, be an active part of Nelipak corporate change process community of practice (COP) with a view to drive continuous improvement to the Nelipak Change Process and monitoring/ reporting capability.
• Partners with the Director of Procurement in helping to organize, plan, and track procurement VCI’s (value creation initiatives) and other related changes.
• Assists Europe Supplier Quality team with various other tasks such as sending out supplier surveys and information requests, supplier capability analysis, risk management and mitigation (supplier business continuity planning), contract management, and supplier performance scorecards.
• Partnering with the SQ function support procurement to identify opportunities for continuous improvement in the sourcing and procurement process.
• May be assigned specific projects to ensure effective implementation and embed best practices of Nelipak QMS.
• Ensure ZERO Internal or External Audit Findings are identified in your change portfolio in regards to Audit activity.

Have you?

• Bachelor’s degree in academia e.g. science, engineering, quality or equivalent/related subject. [essential]
• 5-7 year’s experience working in Quality, operations or supplier/purchasing controls related work experience in a regulated industry (e.g. Medical Device, automotive, aerospace. Electronics Med Device preferable). [desirable]
• Knowledge of SAP an advantage. [desirable]
• Experience in working in a packaging manufacturing background. [desirable]
• Demonstratable aptitude for providing exceptional customer service.
• Ability to be the voice of Quality when dealing cross functionally, will take the lead discussions/meetings to ensure the correct outcome.
• Self-starter with ability to exhibit efficient work methods, analytical & problem-solving skills and to handle multiple tasks.
• Builds strong relationships by fostering open communications, respect and trust.
• Excellent communication skills, always professional representing Nelipak to our customers, both internally and externally.
• Understanding of medical device QMS, packaging and associated regulations such as ISO13485 and ISO11607, advantageous.

The Benefits….

• Competitive annual salary
• Paid Time-Off for Vacation and Sick Days
• Retirement Plans
• EAP (Employee Assistance Programme)
• Wellness Programs
• Employee Recognition
• Free onsite parking
• Death in Service
• Learning and development opportunities
• Cycle to Work Scheme
• E-Learning and Development opportunities

We Offer:

• A Supportive Environment: A culture of support, teamwork, and mutual respect, where every member is encouraged to contribute.
• Growth Opportunities: Commitment to your professional development, with opportunities to advance within the company.
• Competitive Compensation: A competitive salary and an attractive benefits package that reflects your expertise and contribution.
• Impactful Work: The opportunity to play a crucial role in delivering innovative packaging solutions that truly make a difference in healthcare.

Why Nelipak?

Working at Nelipak means being part of a community that values ​​innovation, teamwork, and making a difference in healthcare.

Closing Date

Tuesday 15^th May 2026

Interested…?

Nelipak is an equal opportunity and inclusive employer.

For a confidential discussion, or to apply, please contact Margaret McCormack at Margaret.mccormack@nelipak.com. Please note, if you apply for this role, your interest and details will remain confidential. We will not contact your current employer as part of the application. Due to the urgency of this role, candidates must be eligible to work in the jobs location to be considered for this role. The duties listed for this role are not exclusive or exhaustive, and the job holder shall perform the duties that can reasonably be expected within the scope of the position.

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