Manager of New Product Introduction- Flexibles

Posted: 7th January, 2025

Title: Manager of New Product Introduction- Flexibles

Department: Commercial

Location: Clara, Derry, Elsham

 

Purpose

The Manager of New Product Introduction (NPI) is responsible for the standardization and optimization of the customer experience (internal and external) across new product commercialization lifecycle for the Nelipak Flexibles business (four manufacturing facilities). This role will lead the streamlining and capability enhancement of various Project Management, Specification Development and Master Data management areas within the Nelipak Flexibles business. This business leader will need to have a Lean Six Sigma mindset; the day-to-day duties of this business leader will feel much like that of a leader in a manufacturing facility. The processes to be managed are highly technical, however high-quality project throughput is a critical success factor.

Responsibilities

• Drive standardization of operational practices to streamline and enhance our customer interactions and customer experience within our NPI processes
• Deliver high SLA adherence (tailored both internal and external constituents) across all Nelipak NPI processes
• Implement operational and human capital strategy by discovering, prioritizing, and differentiating workflows across a diverse set of NPI initiatives and use cases
• Deliver transformative change by influencing teams where process standardization is essential, optimizing workflows, and collaboration across teams
• Responsible for the customer onboarding experience associated with short timeline, high volume project launches (approximately 300-500 launches per year, with desired project timelines of approximately 1 month)
• Possess and/or acquire SME knowledge of principles, processes, and practices to ensure the business is meeting the needs of our customers; this includes customer needs assessments, establishing the capability to meet the most stringent quality standards for design, engineering, and related services, and conducting routine customer satisfaction surveys and audits
• Be familiar and knowledgeable with various aspects of product engineering to translate commercial concepts and designs into production ready, “manufacturable” solutions aligning operational with technical needs
• Establish metrics(KPIs) and measureable goals which affirms the optimal effectiveness of the NPI process
• Cultivate Active Listening by setting the example and requiring all to providing their full attention to what others are saying, taking time to ultivate Consensus Building by persuading others to change their minds, perspective, or behaviour by presenting fact-based information and perspectives which support the optimal outcome and the utilization of interpersonal practices design to minimize related wake and disruption
• Cultivate Social Perceptiveness by being aware of others’ perspectives, exploring and understanding why they are reacting as they are
• Cultivate Critical Thinking by using logic and methodical reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Cultivate Commercial Collaboration through frequent check-ins to make certain we have alignment and support of critical commercial objectives
• Cultivate Operational Collaboration by maintain highly effective working relationships with the Site Leaders, and by behaving and communicating in a manner that sets the example / model for all
• Cultivate Highly Effective Cross-Functional Teams through active involvement to ensure competing values and priorities are appropriately balanced

Education and/or Experience:

• Degree (BS) Industrial Engineering, Mechanical Engineering, Operations, Math, Science, Business or related field required Project Management and Lean Operations certifications desired
• 7-10 years in a similar or equivalent position in a manufacturing or services operations environment (experience in the medical field or other highly specified/validated industry preferred)
•  Demonstrated leadership of highly effective, interdisciplinary teams resulting in extraordinary operational efficiency, quality, and SLA adherence
• Experience interacting with medical / pharma customers desired, but not required
• SAP ERP experience desired, but not required
• General knowledge of the medical device and pharma regulatory landscape (i.e.: The Code of Federal Regulation 21 CFR – Part 820 desired, but not required

Skills and Abilities:

• Design experience and utilization of design tools such as CAD/CAM or SolidWorks Six Sigma Black Belt Certification desired PMP Certification, Certified Associate in Project Management (CAPM)

Job Specific Competencies:

• Installer of Lean Operations and Process Management practices
• Creator of Highly Effective Cross-Functional Collaboration
• Developer of critical KPIs and success measures
• Motivator of Innovative / Creative Thinking
• Motivator of Engineering & Technological Critical Thinking
• Enabler / Facilitator of Continuous Improvement
• Complex Problem Solving & Decision Maker
• Coach / Mentor of Personal Development & Performance
• Coach / Mentor of Issue / Conflict Resolution
• Extraordinary Project Management Skills

General Competencies

• Service/Customer
• Focus Purpose / Goal / Mission / Metric Driven
• Quality Focus Open, Honest, and Direct Communicator
• Builder of Highly Productive Teams
• Sets Accountability Expectations by Example
• Perpetuates Sense of Urgency by Example
• Extraordinary Written & Verbal Communication Skills
• Alignment / Consensus Builder
• Inspirational / Motivational Leader
• Extraordinary ability to Plan, Organize and Prioritize
•  Decisive / Unwavering

The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.

FOR INTERESTED APPLICANTS: If you are interested in this position, please send a brief cover letter, resume, please state the job title applying for and any other relevant material for the candidacy to ClaraHR@nelipak.com. Thank you!

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