Quality Engineer – Elsham

Posted: 27th November, 2025

Title: Quality Engineer

Department: Quality

Location: Elsham, UK

 

Purpose

Are you passionate about quality, problem-solving, and driving meaningful improvements? Do you want to be a key voice in a site that manufactures critical healthcare packaging used around the world? If so, this could be the perfect next step in your career.

We are looking for a high-performing Quality Engineer to join our team at Nelipak Elsham. This is a key role within our Quality function – acting as the Site Subject Matter Expert for complaints, non-conformances, and CAPA, while supporting ongoing compliance to ISO 9001 and ISO 13485 standards. If you enjoy structured problem solving, cross-functional collaboration, and making a lasting impact on product and process quality, we’d love to hear from you.

Responsibilities

• Be the site expert for customer complaints
• Lead and manage all complaint investigations as our Subject Matter Expert
• Drive structured problem-solving using 8D, DMAIC, 5 Why, Ishikawa
• Coordinate effective containment, corrective and preventive actions
• Prepare professional reports for customers and present monthly performance metrics
• Analyse complaint trends to identify risks and improvement opportunities
• Lead and support Non-Conformance & CAPA activity
• Manage internal and external NCs and CAPAs from start to finish
• Support Production and Engineering with investigations and process reviews
• Ensure CAPA documentation meets ISO and regulatory expectations
• Identify trends and recommend process improvements
• Support risk assessments, FMEAs and validation activities
•  Drive audit and compliance excellence
• Plan and conduct internal QMS audits (ISO 9001, 13485, 14001)
• Support customer, supplier, and third-party audits
• Ensure findings are closed effectively and on time
• Champion continuous improvement and compliance across the site
•  Broader contributions
• Deliver training on quality tools and problem-solving
• Support supplier quality reviews and investigations
• Lead and contribute to improvement projects
• Deputise for the Quality Manager when required
• Maintain accurate QMS and SAP data

 The ideal candidate will have:

• HNC/Degree in Engineering, Quality, or a related field
• Experience within a manufacturing or regulated industry (medical, food, pharma preferred)
• Strong root-cause analysis and problem-solving skills (8D, 5 Why, Ishikawa, DMAIC)
• Knowledge of Quality Management Systems
• Internal Auditor qualification (ISO 9001/13485) – desirable
• Excellent communication and influencing skills
• Highly organised and able to manage multiple investigations

Why Choose Nelipak?

Alongside a competitive salary, we offer:

• Quarterly bonus up to 5%
• Access to Occupational Health platform (GP & counselling)
• YOUR NELIPAK BENEFITS – retail, cinema, gym and everyday discounts
• Employee Assistance Programme (EAP)
• Life insurance
• Specsavers vouchers
• Opportunities for growth, development and further training

Interested?

If you feel that you have the right skills and want to be in a secure role within a growing organisation, apply for the Quality Engineer today!

Please e-mail your CV together with a Cover letter demonstrating how you meet the criteria to Corina Casap, HR Business Partner corina.casap@nelipak.com .