IT Desktop Support

Are you looking for a great opportunity working IT Desktop Support? Then we are looking for you!

Nelipak Healthcare Packaging, a US Multinational based in Clara, Co. Offaly is currently recruiting for an IT Desktop Support. We are seeking a motivated self-starter who can take ownership of all duties involved. The IT Desktop Support will primarily be responsible for a hands-on onsite tech support providing support to local site, while working with a regional team. This is a hands on role providing first level help/support to IT
users at the Nelipak Clara site.

In this role you are responsible for:

• Support onsite and offsite staff
• Imaging and Preparation of hardware for staff
• Support site Printing – Multifunction & Label printing
• Support of wireless devices, eg RF Guns, laptops, printers
• Liaise with Vendors
• Backups/Restore
• Log and manage tickets in IT Ticketing system
• Escalate issues to Systems Admin onsite

Education:

• Minimum third level degree in IT or related discipline

Specific Training / Experience:

• Windows operating systems
• Hardware configuration
• Active Directory
• ITIL
• Troubleshooting skills
• Demonstrated excellent customer service to users
• Must be an excellent communicator
• Can work on their own and part of a team
• Attention to detail
• Minimum 1/2 Years experience

Interested?

Please e-mail your CV together with a Cover letter to cla-hr@nelipak.com by 23rd of June 2022.